New Client Process shows the steps we take with Enquiries and the process flow thereafter
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Biz CeeVeeTV is a Division of Changing-IT For Good Ltd     ©2016   All Rights Reserved        Registered in England.  Company Number  8633111

E: Enquiries@BizCeeVeeTV.com           T: +44 (0) 20 7125 0210           Parent HQ website: www.changing-IT.co.uk           VAT Reg  GB-174 3095 06

a Division of Changing-IT For Good Ltd

BizCeeVeeTV

Lichfield based, serving SME businesses UK wide

Lichfield based, serving SME businesses UK wide

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CONTACT:


Enquiries@BizCeeVeeTV.com

020 7125 0210 or 07831 599100

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Videography for businesses in Lichfield, Sutton Coldfield, Tamworth, Birmingham, Solihull, Coventry, Warwick, Stratford-on-Avon, Leicester, Derby, Nottingham, Wolverhampton, Redditch, Walsall, Dudley, Stoke, Rugeley, West Midlands, Staffordshire, Warwickshire, Leicestershire

Client Process - new Customers


INITIAL ENQUIRY STAGE

Client CALLS or EMAILS to commence dialogue

Questions about CAPABILITY and COSTS discussed

Customer broad requirements discussed

INITIAL exploratory meeting arranged - NO COST


EXPLORATORY MEETING

Likely to require 1 to 1.5 hours

LONGER is OK if YOU desire to spend more time

Project loosely defined - NO COST


COSTS ESTIMATE PUBLISHED

We will provide an ESTIMATE of COSTS envisaged with an accuracy tolerance +/- 10% and we will state any CAVIATS relating to our estimates

 

PARTIES AGREE TO PROCEED


CREATIVE MEETING

Meeting to flesh out CLIP STORYBOARD content

Likely to require 2-3 hours

Agree SHOOT date(s) and resources/people needed

Agree likely EQUIPMENT required for SHOOT

Agree likely LOCATION(s) needed for SHOOT

Agree provision of Client Images, Logos etc content


EXECUTE SHOOT

Likely to require 2-3 hours (more if needed)


EXECUTE EDIT, PRODUCTION, and DELIVERY

Edit Phase likely to need 3 to 6 hours over 1-2 days

Iteration(s) of any CHANGES required by Client

Provision of CLIP to Client  in multiple media formats

Upload FINAL to YouTube CHANNEL (ours or Clients)


BILLING and PAYMENT

BILLING occurs - payment terms

7 days from Invoice for Ad-hoc Projects

Monthly terms for Retainer based Clients

(see Relationship page)

OUR POLICY

don’t LIKE = don’t PAY

do the maths ..

OUR STRATEGY

Win-Win

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